Answers from Haywood County's Trusted Septic Professionals
Frequently Asked Questions
Whether you're new to septic ownership or looking for guidance on maintaining your existing system, we're here to help. Browse our most frequently asked questions to learn more about septic pumping, inspections, repairs, maintenance, and installation. If you don't see your question, our team is just a phone call away.
General Septic Questions
How often should I have my septic tank pumped?
Most residential septic tanks should be pumped every 3–5 years, depending on the size of the tank, the number of people in the household, and overall water usage. Regular pumping helps prevent backups, costly repairs, and premature system failure.
How do I know if my septic tank needs pumping?
Common signs include slow drains, sewage odors, standing water near the drain field, gurgling plumbing fixtures, or wastewater backing up into your home. If you notice any of these issues, it's best to schedule a professional evaluation.
Can I wait until there's a problem before pumping my septic tank?
Waiting until problems occur can lead to expensive repairs and potential damage to your drain field. Routine maintenance is the most effective way to protect your septic system and extend its lifespan.
How long does a septic tank pumping service take?
Most pumping appointments are completed within 1 to 2 hours, depending on the tank size, access to the system, and the condition of the tank.
Repairs & Maintenance
Do you repair septic systems?
Yes. We provide professional septic repairs for tanks, pumps, distribution boxes, piping, drain fields, risers, and other system components.
How do you determine what repairs are needed?
We begin by evaluating the entire septic system, reviewing the symptoms, inspecting accessible components, and identifying the root cause before recommending repairs.
Can a drain field be repaired?
In many cases, yes. Depending on the condition of the system, we may recommend repairs, restoration, or replacement. We'll explain your options after evaluating the property.
Do you replace septic tanks?
Yes. We provide septic tank replacement services for systems that are damaged, outdated, or no longer functioning properly.
Septic Inspections
What is included in a septic inspection?
Our inspections evaluate the visible components of your septic system, assess overall system performance, identify potential concerns, and provide recommendations based on our findings. Inspection requirements may vary depending on the purpose of the inspection.
Do you perform certified septic inspections?
Yes. Lance Professional Septic provides certified inspections performed by a North Carolina-certified onsite wastewater inspector.
Should I have a septic inspection before buying a home?
Absolutely. A septic inspection can help identify existing issues before closing, giving buyers valuable information about the condition of the system and any potential repairs that may be needed.
Can you inspect older septic systems?
Yes. We inspect both newer and older septic systems and provide practical recommendations based on the system's condition and visible components.
New Septic Systems
Do you install new septic systems?
Yes. We install both conventional and advanced onsite wastewater systems for residential and commercial properties while coordinating with county permitting and inspection requirements.
Can you help with permits for a new septic system?
Yes. We work with local county departments throughout the permitting and inspection process to help keep your project organized and compliant.
What types of septic systems do you install?
We install conventional septic systems as well as advanced onsite wastewater systems designed to meet the specific needs of each property.
